RETURN AND REFUND POLICY

 

We have a return policy on some stated items and the requirements for a valid return must be met as follows;

Note; all returns that don’t meet the requirements stated above will be automatically declined and sent back.

  • It must be within five (5) days from the delivery date
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  • The item is in new condition (unused).
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  • The item is in its ORIGINAL packaging, with all accessories intact (i.e. Manuals, certificates, tags, warranty cards), and must be unopened with the seal intact.
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  • It must part of the listed products on which returns are valid.
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Autofactorng will issue refunds only if these conditions are met:

  • A genuine reason for the return of the item is stated.
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  • The refund will be processed after we complete the evaluation of your return.
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  • In order to make the process as fast as possible, we will refund you via a voucher that can be used only on Autofactorng.
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  • Should you wish for another refund method, do indicate it. 

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